Last updated: 01/08/2025

1. Shipping Methods & Coverage

• We offer shipping throughout Pakistan via TCS, Leopards, DHL, and other reliable couriers.
• Shipping charges vary by package weight, dimensions, and delivery region; clearly displayed at checkout.

2. Processing & Delivery Timeframes

• Orders are typically processed within 1 business day (Mon–Sat, excl. holidays).
• Estimated delivery: 3–7 business days from dispatch (city-to-city variation possible).

3. Shipping Costs & Taxes

• Shipping costs calculated at checkout.
• All prices include applicable GST; no extra taxes applied at delivery.

4. Tracking & Notifications

• Once dispatched, you’ll receive a shipping confirmation email with tracking details.
• Use the courier’s tracking system to monitor delivery status.

5. Delivery Issues

• Please provide accurate shipping address and contact information.
• For delivery failures due to incorrect address or lack of respondent, standard re-delivery fees may apply.
• We are not liable for delays due to force majeure events (extreme weather, courier delays, political unrest).

6. International Orders

• Currently, we only ship within Pakistan. International shipping is not available at this time.

7. Lost or Damaged Shipments

• Notify us within 2 days if the package is lost or damaged.
• We will coordinate investigation with the courier or send replacements/refund once confirmed.

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✅ Final Notes & Next Steps:

• Replace placeholders like [Email], [Phone Number], and [Insert Date] with your business’s actual details.
• Include links to these policy pages in your website footer and checkout pathways.
• Ensure legal review—if you have a legal advisor, it’s best to have them confirm that these policies suit your specific operations and compliance requirements.