{"id":415,"date":"2025-07-31T09:13:28","date_gmt":"2025-07-31T09:13:28","guid":{"rendered":"https:\/\/trendykidsstuff.com.pk\/?page_id=415"},"modified":"2025-07-31T09:15:59","modified_gmt":"2025-07-31T09:15:59","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/trendykidsstuff.com.pk\/?page_id=415","title":{"rendered":"Refund & Return Policy"},"content":{"rendered":"\n

Last updated: 01\/08\/2025<\/strong><\/strong><\/p>\n\n\n\n

1. Returns & Refund Eligibility<\/h3>\n\n\n\n
    \n
  • You may initiate a return within 7 calendar days<\/strong> of delivery.<\/li>\n\n\n\n
  • Eligible items must be:
    \u2022 Unused, unworn, and in original packaging
    \u2022 Include original tags and labels
    \u2022 Accompanied by proof of purchase (invoice or order confirmation)<\/li>\n<\/ul>\n\n\n\n

    Non\u2011returnable items<\/strong>: Sale\/clearance items, gift cards, hygiene products once unsealed, personalized\/custom items (unless damaged).<\/p>\n\n\n\n

    2. How to Request a Return<\/h3>\n\n\n\n
      \n
    1. Contact us at [Email]<\/strong> with order number and reason for return.<\/li>\n\n\n\n
    2. We\u2019ll provide confirmation and return instructions.<\/li>\n\n\n\n
    3. Ship item back within 3 days<\/strong> of approval. Return shipping is your responsibility\u2014unless issue is due to our error.<\/li>\n<\/ol>\n\n\n\n

      3. Inspection & Refund Process<\/h3>\n\n\n\n
        \n
      • Once we receive and inspect the item, we\u2019ll notify you of approval or rejection (within 2 business days).<\/li>\n\n\n\n
      • If approved: refund to original payment method within 7\u201310 business days<\/strong>.<\/li>\n\n\n\n
      • For exchanges (same item\/color\/size) we process shipment at no additional cost if due to defect or our error; otherwise you may pay price difference and shipping.<\/li>\n<\/ul>\n\n\n\n

        4. Exchanges<\/h3>\n\n\n\n
          \n
        • Defective or damaged items: you can request an exchange.<\/li>\n\n\n\n
        • Exchanges are processed once original item is received and confirmed defective\/damaged.<\/li>\n\n\n\n
        • If your exchange involves a different item, price difference or shipping may apply.<\/li>\n<\/ul>\n\n\n\n

          5. Refunds for Cancellations<\/h3>\n\n\n\n
            \n
          • Orders may be canceled before shipping. If we refund, it will be processed within 3\u20135 business days after cancellation confirmation.<\/li>\n\n\n\n
          • Once shipped, returns must follow process above.<\/li>\n<\/ul>\n\n\n\n

            6. Refund Method & Reimbursements<\/h3>\n\n\n\n

            Refunds are processed via:<\/p>\n\n\n\n

              \n
            • Credit\/debit card refunds (3\u201310 business days depending on bank)<\/li>\n\n\n\n
            • Bank transfers, mobile wallets (same or next business day)<\/li>\n\n\n\n
            • Mobile wallet refunds may entail network processing delays<\/li>\n<\/ul>\n\n\n\n

              7. Defective or Incorrect Items<\/h3>\n\n\n\n

              We stand by the quality of our products\u2014if you receive a wrong or damaged item:<\/p>\n\n\n\n

                \n
              • Contact us within 2 days<\/strong> of delivery<\/li>\n\n\n\n
              • Provide photos and order details<\/li>\n\n\n\n
              • We\u2019ll guide you through return or exchange process at our cost<\/li>\n<\/ul>\n\n\n\n

                8. Shipping Costs<\/h3>\n\n\n\n
                  \n
                • Return shipping is typically customer responsibility<\/li>\n\n\n\n
                • If return is due to our error, we cover shipping or arrange pickup<\/li>\n<\/ul>\n\n\n\n

                  9. Contact & Support<\/h3>\n\n\n\n

                  For assistance:
                  \ud83d\udce7 [Email Address]
                  \ud83d\udcde [Phone Number]
                  Support hours: Mon\u2013Sat, 9\u202fAM\u20136\u202fPM (Pakistan Standard Time)<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Last updated: 01\/08\/2025 1. Returns & Refund Eligibility Non\u2011returnable items: Sale\/clearance items, gift cards, hygiene products once unsealed, personalized\/custom items…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-415","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/pages\/415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=415"}],"version-history":[{"count":2,"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/pages\/415\/revisions"}],"predecessor-version":[{"id":420,"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=\/wp\/v2\/pages\/415\/revisions\/420"}],"wp:attachment":[{"href":"https:\/\/trendykidsstuff.com.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}